Oak VPN Privacy Policy

Last updated: May 23, 2025

1. Introduction

At Oak VPN, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our virtual private network service, website, and applications (collectively, the "Service").

2. Information We Collect

2.1 Account Information

When you register for our Service, we collect your email address and payment information.

2.2 Usage Information

We collect limited information about your use of our Service, including:

Aggregate bandwidth usage
Server load information
Connection timestamps (without IP addresses)

2.3 No-Logs Policy

We do not log your browsing activity, IP addresses you access, or the content of your data traffic through our Service.

3. How We Use Your Information

We use your information to:

Provide, maintain, and improve our Service
Process payments and manage subscriptions
Communicate with you about our Service
Monitor aggregate Service usage to optimize performance
Comply with legal obligations

4. Data Retention

We retain your account information for as long as your account is active or as needed to provide you with our Service. We will delete or anonymize your information upon request, except where we have a legal obligation to retain it.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Access to your personal information
Correction of inaccurate information
Deletion of your information
Objection to certain processing activities
Data portability

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. You can manage your cookie preferences through our cookie consent tool.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].